Effective Date: May 27, 2025
Website: www.thesimko.in
Welcome to Simko. By accessing our website or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Company Information
Brand Name: Simko
Address: Kala Nagari, Near Post Office, Govindpura, Jhotwara, Jaipur, Rajasthan – 302012
Email: support@thesimko.in
2. Products & Services
Simko specializes in handcrafted electrical and wooden laser-cut wall art and home décor lighting products. Each piece is made with care and craftsmanship, and slight variations may occur due to the handmade nature of products.
3. Orders
Orders are accepted across India (excluding East India).
We reserve the right to cancel any order in case of stock unavailability or suspected fraudulent activity.
Once placed, orders cannot be modified. Please double-check your details before confirming.
4. Payments
We accept the following modes of payment:
UPI
Cash on Delivery (COD)
Credit/Debit Cards
Net Banking
All payments are processed securely.
5. Shipping & Delivery
Products are shipped to Tier 1 and Tier 2 cities across India (excluding East India).
Delivery usually takes 4–7 business days.
In case of delay, we will notify you via email.
6. Returns & Refunds
Products can be returned within 7 days of delivery.
Refunds are processed within 7–15 working days after inspection.
Product must be unused, in original packaging, and with proof of purchase.
Custom or personalized products are not eligible for return unless damaged.
7. User Accounts
Customers can create and manage accounts on Simko for easier tracking and checkout.
Users are responsible for maintaining the confidentiality of their account credentials.
8. Intellectual Property
All content, images, logos, and designs on the Simko website are the intellectual property of Simko and may not be copied or used without written permission.
9. Limitation of Liability
Simko shall not be held liable for any direct or indirect damages resulting from the use of our website or products.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan.
If you have any questions, please contact us at support@thesimko.in.