At Simko, we ensure timely delivery of our handcrafted electrical and wooden laser-cut wall art and home decor lighting products — safely and affordably.
📦 Shipping Coverage
We deliver across India, excluding East Indian states.
Targeted regions include all Metro cities, Tier 1, and Tier 2 cities.
⏱️ Delivery Timeline
All orders delivered within 7 business days from the date of dispatch.
Processing time: 1–2 business days after order confirmation.
💸 Shipping Charges Breakdown
✅ Prepaid Orders
Free Shipping on prepaid orders above ₹599.
Prepaid orders below ₹599 will incur a shipping charge, calculated at checkout.
💰 Cash on Delivery (COD) Orders
For COD orders:
Above ₹599: Only COD charges will apply (no shipping fee).
Below ₹599: Both shipping charges + COD charges will apply.
COD charges and exact shipping rates will be visible during checkout.
📦 Order Tracking
Once shipped, you’ll get:
Tracking link via email/SMS
Regular delivery updates
❌ Undeliverable Locations
We currently do not ship to East India.
Orders placed from excluded regions will be cancelled and refunded (if prepaid).
📦 Damaged or Lost Parcels
If you receive a damaged product or your order is lost:
Contact us at support@thesimko.in
Share your Order ID and unboxing video/photos
We’ll offer a replacement or full refund, as applicable
📩 Delivery Help
For any shipping queries or assistance:
📧 Email: support@thesimko.in
🏢 Address: Simko, Kala Nagari, Near Post Office, Govindpura, Jhotwara, Jaipur, Rajasthan – 302012