Answer: Yes! Many of our products can be customized to fit your style or size preferences. Please contact our support team to discuss customization options.

Answer: Typically, orders are processed within 2-3 business days. Shipping times vary based on your location but usually take 5-7 business days.

Answer: Yes, we deliver nationwide except for East India regions. Please check with us if you have questions about your specific location.

Answer: We accept UPI, Cash on Delivery (COD), Credit/Debit Cards, and Net Banking.

Answer: We offer a 7-day return window from the date of delivery. Refunds are processed within 7 to 15 days after we receive the returned product.

Answer: Once your order ships, you will receive a tracking number via email or SMS to monitor your package’s progress.

Answer: Orders can be canceled or modified within 24 hours of placement. Please contact our support team immediately if you need assistance.

Answer: Yes, our lighting solutions are designed with energy efficiency in mind, using LED and eco-friendly components wherever possible.

Answer: To maintain the beauty of your wooden art, avoid direct sunlight and moisture. Clean gently with a dry cloth.

Answer: Yes, we offer a limited warranty on Some electrical products against manufacturing defects. Please refer to the product page or contact us for details.

Answer: Absolutely! For bulk orders or corporate gifting, please reach out to us for special pricing and customization.

Answer: Yes, we provide gift wrapping and personalized message options at checkout. Let us know if you want to include a special note.

Answer: You can reach us at support@thesimko.in or call us during business hours. We aim to respond within 24 hours.

Answer: Yes, creating an account allows you to track orders, save your preferences, and enjoy faster checkout.