At Simko, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights related to that data.
🧾 1. Information We Collect
We collect the following types of personal data:
-
Personal Details: Name, email address, phone number, billing/shipping address.
-
Order Details: Products ordered, transaction information, and payment method.
-
Account Info: Username and password (if you create an account).
-
Device & Usage Info: IP address, browser type, pages visited (for analytics and security).
🛒 2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Send order confirmations, shipping updates, and support responses
-
Improve our website performance and customer experience
-
Send promotional emails (only if you opt in)
-
Prevent fraud and ensure platform security
💳 3. Payment Information
We do not store your full payment details.
Payments made via UPI, Cards, Net Banking, or COD are processed securely by trusted payment gateways. Your sensitive payment data is encrypted and protected.
🔐 4. Data Protection & Security
We use industry-standard security measures to protect your information, including:
-
SSL encryption
-
Secure servers
-
Restricted data access for staff
🚫 5. Sharing of Information
We do not sell or rent your personal information to any third parties.
We may share your data only with:
-
Trusted courier and delivery partners
-
Payment gateway services
-
Legal authorities (if required by law)
📬 6. Email & SMS Communication
By placing an order, you agree to receive:
-
Order confirmations and shipping updates via email/SMS
-
Occasional promotional messages (opt-out anytime by clicking “Unsubscribe”)
🧑💻 7. Your Rights
You have the right to:
-
Access your stored data
-
Request corrections or deletion
-
Opt out of marketing communication
To request changes, contact us at support@thesimko.in
🧒 8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors.
✍️ 9. Updates to This Policy
We may update this policy occasionally. The latest version will always be available on our website with the “Effective Date” mentioned above.
📞 Contact Us
For any privacy-related concerns:
📧 Email: support@thesimko.in
🏢 Address: Simko, Kala Nagari, Near Post Office, Govindpura, Jhotwara, Jaipur, Rajasthan – 302012